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Previously answered Access Requests change

posted by David Dec 07, 2009 in Requests, Updates

We just pushed an update to the system to make the handling of previously answered Access Requests less confusing.

Previously:

When a Manager clicked on the link in an Access Request (AR) or Backorder Placed email, the manager was taken to the access request to process. If the AR had already already been processed, the AR would be shown but there would be nothing requested. This was confusing.

Now:

Now when a Manager clicks on the link and the AR has already been processed, the AR correctly displays a message that the AR has been processed and displays the details of the response, who processed it and when.

See the screen-shot above.